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eZforex.com, Inc.
Since 1994
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What is eZforex's Return/Refund Policy?
What if My Trip is Cancelled, Decide not to Travel, or Return from My Trip with Money Left Over? Is There a Refund?
Will the Rates in eZforex Reflect Rates to Sell Back Currency?
How and Where Do I Return Foreign Currency for Credit or Refund?
How Long Will it Take to Process My Return?
How do Texas customers file a complaint?
What is eZforex's Return/Refund Policy?
Since foreign currency is a commodity with prices that fluctuate daily, there is no refund.
What if My Trip is Cancelled, Decide not to Travel, or Return from My Trip with Money Left Over? Is There a Refund?
You may sell back foreign currency to eZforex.com at any time. Since there is a buy and sell exchange rate, selling exchange rates may slightly be lower than when purchased. You may call
877-EZFOREX (393-6739) Monday through Friday between 8:00 A.M. and 6:00 P.M. Central for current selling exchange rates.
Will the Rates in eZforex Reflect Rates to Sell Back Currency?
No, for current selling exchange rates, call toll free 877-EZFOREX (393-6739) or outside the USA 903-663-3056
How and Where Do I Return Foreign Currency for Credit or Refund?
To sell back unused currency, please ship by regular U.S. Postal Service. We suggest that you do not ship by overnight courier. We strongly suggest you Register the package with the U.S. Postal Service, which keeps the package under lock and key while in transit. Call eZforex at 877-EZFOREX (393-6739) for the indicative exchange rate/quote for selling currency.
| Ship to: | eZforex.com, Inc.
3611 McCann Rd
Longview, TX 75605 |
How Long Will it Take to Process My Return?
Once the foreign currency is received by eZforex.com, Inc., we process the credit within 1-3 business days. If an e-mail address is provided, an e-mail is sent to you alerting the forthcoming credit.
How do Texas customers file a complaint?
eZforex.com, Inc. engages in the money transmission and/or currency exchange business under Chapter 151 of the Texas Financial Code. If you have first contacted eZforex.com, Inc. at (903) 663-3056 and you still have an unresolved complaint regarding the company's money transmission and/or currency exchange activity, please direct your complaint to the Texas Department of Banking:
In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, TX 78705-4294
Toll Free Telephone Number: 1 877-276-5554 (Toll Free)
Fax Number: 1 (512) 475-1313
E-mail: consumer.complaints@dob.texas.gov
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Traveler's Currency Converter |
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